Privacy Policy
Privacy Policy for www.hariommasala.com
Effective Date: 11-01-2025
At hariommasala.com, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website ([www.hariommasala.com]) to browse or purchase our spices and seasonings.
- Information We Collect
1.1 Personal Information:
We collect personal information that you provide when you:
- Create an account (e.g., name, email, phone number, and password).
- Place an order (e.g., billing and shipping address, payment details).
- Contact our customer support team (e.g., email or phone number).
1.2 Non-Personal Information:
We collect non-personal data automatically when you use our website, such as:
- IP address and browser type.
- Device information (e.g., operating system).
- Browsing behaviour, including pages viewed and time spent on the site.
1.3 Cookies and Tracking Technologies:
We use cookies and similar technologies to:
- Enhance your browsing experience.
- Remember your preferences.
- Analyze website performance.
You can manage cookie preferences through your browser settings.
- How We Use Your Information
We use the information we collect for the following purposes:
- Order Fulfilment: To process and deliver your orders.
- Customer Support: To respond to your inquiries and provide assistance.
- Personalization: To offer tailored recommendations and improve your shopping experience.
- Marketing: To send promotional offers, newsletters, and updates (with your consent).
- Analytics: To understand website performance and user behaviour.
- Compliance: To meet legal and regulatory requirements.
- Sharing Your Information
We value your trust and ensure your information is shared only when necessary:
3.1 Service Providers:
We share data with trusted third-party vendors for tasks like:
- Payment processing.
- Shipping and delivery.
- Email and marketing services.
3.2 Legal Obligations:
We may disclose information if required by law or to protect our legal rights.
3.3 Business Transfers:
In case of a merger, acquisition, or sale of assets, your information may be transferred as part of the business.
- Data Security
We take your security seriously and implement measures to safeguard your information:
- Encryption: Sensitive data, such as payment information, is encrypted.
- Access Controls: Only authorized personnel have access to your data.
- Regular Audits: We review our systems to ensure compliance with security standards.
Despite our best efforts, no system is entirely secure. Please contact us immediately if you suspect any unauthorized access to your account.
- Your Rights
You have control over your personal information and can:
- Access: Request details about the data we hold.
- Update: Correct or update your information.
- Delete: Request deletion of your account or data (subject to legal obligations).
- Withdraw Consent: Opt out of marketing communications at any time.
To exercise your rights, contact us at [Contact@hariommasala.com].
- Data Retention
We retain your data only for as long as necessary to:
- Fulfil your orders and provide services.
- Comply with legal and regulatory obligations.
- Resolve disputes and enforce agreements.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing any personal information.
- Changes to This Privacy Policy
We may update this policy to reflect changes in our practices or legal requirements. Any updates will be posted here with the “Effective Date” at the top of the policy. Continued use of our website implies acceptance of the updated policy.
- Contact Us
If you have any questions or concerns about this Privacy Policy, feel free to reach out:
- Email: [contact@hariommasala.com]
- Phone: [+91 9300005671]
- Address: [36, Udhoyg Nagar, SDA Compound, Palda , Nemawar Road, Indore 452020]
Thank you for trusting [hariommasala.com]. We’re committed to protecting your privacy!
